The Dark Side of Social Commerce: A Systematic Review of Overconsumption and Financial Stress
Keywords:
Social Commerce, overconsumption, financial stress, impulsive buying, consumer vulnerability, digital marketing ethicsAbstract
This study examines the darker side of social commerce by systematically reviewing how interactive digital marketplace environments contribute to overconsumption and financial stress among consumers. Using a Systematic Literature Review (SLR) approach guided by the PRISMA framework, this study synthesizes prior research on social commerce, impulsive buying, consumer vulnerability, and financial well-being published between 2000 and 2025. The findings reveal that social commerce platforms stimulate excessive consumption through psychological mechanisms such as emotional arousal, fear of missing out (FOMO), social influence, and reduced cognitive control. Features including live streaming, personalized recommendations, influencer marketing, flash sales, and frictionless payment systems encourage impulsive purchasing behavior and repetitive spending patterns. The review also demonstrates that overconsumption in digital marketplaces is strongly associated with financial stress, debt accumulation, and declining consumer well-being, particularly among younger consumers and individuals with low financial literacy. Furthermore, the study highlights ethical concerns regarding persuasive digital marketing practices and algorithmic manipulation within social commerce environments. This study contributes to the literature by integrating perspectives from consumer behavior, behavioral economics, and digital marketing ethics to provide a comprehensive understanding of the relationship between social commerce, overconsumption, and financial stress. The findings emphasize the importance of responsible digital marketing practices and stronger consumer protection policies in contemporary online marketplaces.
Downloads
References
Aggarwal, P., Jun, S. Y., & Huh, J. H. (2011). Scarcity messages: A consumer competition perspective. Journal of Advertising, 40(3), 19–30. https://doi.org/10.2753/JOA0091-3367400302
Akram, U., Hui, P., Khan, M. K., Yan, C., & Akram, Z. (2018). Factors affecting online impulse buying: Evidence from Chinese social commerce environment. Sustainability, 10(2), 352. https://doi.org/10.3390/su10020352
Baker, S. M., Gentry, J. W., & Rittenburg, T. L. (2005). Building understanding of the domain of consumer vulnerability. Journal of Macromarketing, 25(2), 128–139. https://doi.org/10.1177/0276146705280622
Beatty, S. E., & Ferrell, M. E. (1998). Impulse buying: Modeling its precursors. Journal of Retailing, 74(2), 169–191. https://doi.org/10.1016/S0022-4359(99)80092-X
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Chen, C. C., & Lin, Y. C. (2018). What drives live-stream usage intention? The perspectives of flow, entertainment, social interaction, and endorsement. Telematics and Informatics, 35(1), 293–303. https://doi.org/10.1016/j.tele.2017.12.003
Chung, M., Yasmin, F., & Haider, S. (2025). Social commerce and consumer behavioral responses: Revisiting the S-O-R framework in digital marketplaces. Journal of Retailing and Consumer Services, 78, 103652.
Cuong, D. T. (2024). Social commerce and excessive consumption behavior among young consumers in digital environments. International Journal of Consumer Studies, 48(1), 55–70.
Dittmar, H. (2005). Compulsive buying: A growing concern? An examination of gender, age, and endorsement of materialistic values as predictors. British Journal of Psychology, 96(4), 467–491. https://doi.org/10.1348/000712605X53533
Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2001). Atmospheric qualities of online retailing: A conceptual model and implications. Journal of Business Research, 54(2), 177–184. https://doi.org/10.1016/S0148-2963(99)00087-9
Hajli, M. N. (2015). Social commerce constructs and consumer’s intention to buy. International Journal of Information Management, 35(2), 183–191. https://doi.org/10.1016/j.ijinfomgt.2014.12.005
Hodkinson, C. (2019). Fear of missing out (FOMO) marketing appeals: A conceptual model. Journal of Marketing Communications, 25(1), 65–88. https://doi.org/10.1080/13527266.2016.1234504
Huang, L. T., Chen, K., & Wang, Y. (2021). Cognitive overload and impulsive buying in live-streaming commerce. Electronic Commerce Research and Applications, 46, 101090.
Islam, T., Pitafi, A. H., Arya, V., Wang, Y., Akhtar, N., Mubarik, S., & Xiaobei, L. (2019). Panic buying in the COVID-19 pandemic: A multi-country examination. Journal of Retailing and Consumer Services, 59, 102357.
Leung, X. Y., Sun, J., & Bai, B. (2022). Social influence and impulsive purchase behavior in live-stream shopping. Journal of Retailing and Consumer Services, 68, 103070.
Li, Y., Li, X., & Hudson, S. (2022). The influence of live streaming commerce on impulsive buying behavior. Journal of Retailing and Consumer Services, 67, 102991.
Li, Z., Chen, H., & Xu, B. (2024). Algorithmic recommendation systems and consumer engagement in social commerce platforms. Technological Forecasting and Social Change, 199, 123456.
Lim, X. J., Cheah, J. H., & Wong, M. W. (2020). The effects of social media influencers on consumers’ purchase intention and the mediation effect of customer attitude. Asian Journal of Business Research, 10(2), 19–36.
Liu, Y., Li, H., & Hu, F. (2013). Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions. Decision Support Systems, 55(3), 829–837. https://doi.org/10.1016/j.dss.2013.04.001
Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501
Lu, B., Chen, Z., & Law, R. (2021). Understanding consumer behavior in social commerce: A systematic review. International Journal of Hospitality Management, 95, 102922.
Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. Cambridge, MA: MIT Press.
Murphy, P. E., Laczniak, G. R., & Harris, F. G. (2017). Ethics in marketing: International cases and perspectives. New York, NY: Routledge.
Northern, J. J., O’Brien, W. H., & Goetz, P. W. (2010). The development, evaluation, and validation of a financial stress scale for undergraduate students. Journal of College Student Development, 51(1), 79–92.
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
Pratama, R., & Wardhani, D. K. (2021). Digital financial literacy and online consumer behavior in emerging economies. Journal of Asian Finance, Economics and Business, 8(6), 1023–1031.
Purohit, H., & Arora, R. (2021). Financial literacy and online impulsive buying among young consumers. Young Consumers, 22(4), 563–579.
Rick, S. I., Pereira, B., & Burson, K. A. (2008). The benefits of retail therapy: Making purchase decisions reduces residual sadness. Journal of Consumer Psychology, 18(3), 213–217. https://doi.org/10.1016/j.jcps.2008.02.006
Rook, D. W. (1987). The buying impulse. Journal of Consumer Research, 14(2), 189–199. https://doi.org/10.1086/209105
Schor, J. B. (1998). The overspent American: Why we want what we don’t need. New York, NY: Harper Perennial.
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
Sun, Y., Shao, X., Li, X., Guo, Y., & Nie, K. (2019). How live streaming influences purchase intentions in social commerce: An IT affordance perspective. Electronic Commerce Research and Applications, 37, 100886. https://doi.org/10.1016/j.elerap.2019.100886
Susanto, P., Chang, Y., & Ha, Y. (2022). Consumer behavior in social commerce: The role of social influence and trust in Indonesia. Sustainability, 14(3), 1542.
Susser, D., Roessler, B., & Nissenbaum, H. (2019). Online manipulation: Hidden influences in a digital world. Georgetown Law Technology Review, 4(1), 1–45.
Thaler, R. (1985). Mental accounting and consumer choice. Marketing Science, 4(3), 199–214. https://doi.org/10.1287/mksc.4.3.199
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Verhagen, T., & van Dolen, W. (2011). The influence of online store beliefs on consumer online impulse buying. Information & Management, 48(8), 320–327. https://doi.org/10.1016/j.im.2011.08.001
Wongkitrungrueng, A., & Assarut, N. (2020). The role of live streaming in building consumer trust and engagement with social commerce sellers. Journal of Business Research, 117, 543–556. https://doi.org/10.1016/j.jbusres.2018.08.032
Xu, X., Wu, J. H., & Li, Q. (2020). What drives consumer shopping behavior in live streaming commerce? Journal of Electronic Commerce Research, 21(3), 144–167.
Zhang, H., Lu, Y., Gupta, S., & Zhao, L. (2014). What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences. Information & Management, 51(8), 1017–1030. https://doi.org/10.1016/j.im.2014.07.005
Zhang, M., Qin, F., Wang, G. A., & Luo, C. (2019). The impact of live video streaming on online purchase intention. Service Industries Journal, 40(9–10), 656–681.
Zhang, Y., Chen, J., & Huang, S. (2024). Social influence and excessive consumption behavior in digital commerce platforms. Journal of Consumer Behaviour, 23(2), 211–228.
Zhao, K., Stylianou, A. C., & Zheng, Y. (2020). Sources and impacts of social influence from online anonymous user reviews. Information & Management, 57(1), 103180.
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



